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    WRI Business Model

    WRI have a simple business model where every party in the distribution chain benefits: the property, the partner and, of course, the end customer.

    The fragmented nature of the hotel industry has resulted in much complexity in the book-stay-reconcile-pay cycle. Some distributors have demanded high commissions and maximum allotments, and indulged in practices that were misleading and unclear for the customer. On top of this, youth travellers and operators of budget accommodations have been neglected, to date, by online travel companies.

    WRI started by enabling budget travellers, a large, internet-savvy customer segment, to access inexpensive accommodation such as hostels online. At the same time, WRI delivered affordable online global distribution capability for hostel and budget hotel operators. WRI paid the operators and partners on booked revenue, and guaranteed distributors got paid on all bookings. The property owner, in turn, guaranteed to honour online bookings and provide allotment, and the distribution partner got complete transparency and clarity on revenue earned.

    WRI is now bringing the methodologies learned in the budget accommodation space to the wider hotel sector. With WRI, hotels have the ability to set their room prices and offer the best rate available as a real time response to demand levels and customer buying patterns. We will also start giving distribution partners up-to-the-second information on sales and due payments, allowing them to extend their marketing reach and deliver more bookings.

    Working with WRI means that hotels will have:

    • Complete control over rates, yield and inventory
    • Cash received in a timely manner.
    At present, many travel distribution partners suffer from lack of information and transparency as affiliates: daily or weekly sales are unknown and commission cheques are often delivered a long time after the guest has departed. The reconciliation process means the distributor and the hotel can delay commission even further.

    Working with WRI means that distribution partners will have:
    • Absolute transparency and clarity on revenue earned
    • Guaranteed payment on all bookings.
    The bottom line is that WRI allow properties and partners the opportunity to grow their business with lower cost and more transparency.
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